Re-Upload – Get Your Files Back

If your 90-day storage period for digital files has ended, you can request a one-time re-upload here.

To make your files available again, please enter the order number you’d like us to re-upload in the “Order Notes / Special Instructions” field before checkout. We won’t be able to process your request without it.

We’ll manually retrieve your files from our archive and re-upload them for you. This service comes with an additional cost of €10.

Once completed, we’ll send you a secure download link — and you’ll receive it within 24 hours.